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Q. Is there a written technical support policy of ARGOS Low-code solution?
A. Our policy is to accept regular support requests by email and respond the next business day.
Many of the support requests will be completed on the next business day, but some reports will include plans on how to resolve the support request with both method and expected time period.
Hot patches (emergency software updates) will be implemented for those with high urgency (critical).
Other than that, it will be on a case-by-case basis as a strategic customer's request.
Need help?
Technical contact to tech@argos-labs.com
May you search all documents,
ARGOS Low-code /RPA Documents
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